Your scooter now comes fully serviced and assembled right out of the box. All merchandise is shipped absolutely FREE from Milwaukee, WI within the lower 48 states in United States only via UPS ground service, and or by truck up to a cost of $250.00. Any return product will be subject to shipping charges equal to delivery cost to customer location and return trip to Milwaukke, WI. Shipping DOES NOT INCLUDE lift gate service. Item will ship 2 to 4 business days, after the order has been processed and credit approved. This item will ship Motor Freight (Tailgate Delivery) - a minimum of two people must be present to accept delivery of larger products. The truck drivers are not responsible for getting products off the truck. Free Shipping does not include a LIFT GATE! This is a optional cost. Normal cost for a Lift Gate is $65.00 to $185.00 and must be paid before item ships. If you want this service please indicate in the comment box of your order and we will quote exact additional charge.